tk17 Privacy Policy
Your personal information is invaluable to us. This document provides a full description of how tk17 collects, stores, and protects your data.
This privacy policy applies to all users of the tk17 platform. By using the site, you are considered to have accepted the terms of this policy. Any changes will be published on this page.
Introduction & Purpose
tk17 is a premium online entertainment platform in Bangladesh. We place the highest importance on our users' privacy. This privacy policy has been prepared so that you can clearly understand — what information we collect, why we collect it, how we use it, and how we keep it secure. Our goal is to create a transparent, safe, and trustworthy environment where you can enjoy entertainment with peace of mind.
By accessing, registering on, or using any service of the tk17 platform, you agree to the terms of this privacy policy. If you do not agree with any part of this policy, please refrain from using our platform.
Information We Collect
To manage your account on the tk17 platform, provide services, and ensure security, we collect the following types of information:
Identity Information
The information you provide at the time of registration includes:
- Full name
- Date of birth (for age verification)
- Email address
- Mobile number
- National ID card or passport details (for verification)
Financial Information
To manage transactions, we collect:
- bKash / Nagad / Rocket / Upay account numbers
- Deposit and withdrawal history
- Transaction amounts and dates
- Payment method details
Technical Information
Information automatically collected from your device and browsing:
- IP address
- Device type and operating system
- Browser information
- Cookie and session data
- Time spent on the site and pages visited
Gaming Activity Information
Information related to your gaming activity:
- Details and history of games played
- Bet amounts and results
- Bonus and promotion usage history
- VIP level and points information
Purpose of Data Use
tk17 uses collected information only for the following legitimate and necessary purposes:
Account management
To ensure the security of registration, login, and your account.
Transaction processing
Secure deposits and withdrawals via bKash, Nagad, Rocket, and Upay.
Identity verification
To complete the KYC process for age verification and fraud prevention.
Customer support
Quick resolution of issues via 24/7 live chat and email.
Responsible Gaming
Detecting unusual gaming behaviour to provide assistance to users.
Platform improvement
To analyse user experience and improve the quality of our services.
Data Sharing & Disclosure
tk17 does not sell, rent, or commercially transfer your personal information to any third party. However, information may be shared in the following limited circumstances:
Service Provider Partners
Information may be shared on a limited basis with technology partners who assist in operating our platform. These partners are contractually bound to comply with our privacy policy.
Legal Obligations
If disclosure of information is mandatory to comply with a court order, a lawful request from a law enforcement agency, or other legal requirements, tk17 is obligated to comply with the law. In such cases, we will endeavour to notify you in advance as far as possible.
Fraud & Scam Prevention
Necessary information may be shared with relevant authorities to detect and prevent money laundering, fraud, or illegal activities. This is essential to protect the interests of all our users.
Important: tk17 never sells your information to any advertiser or unrelated third party.
Cookie & Tracking Technology
The tk17 platform uses cookies and similar technologies. These technologies help improve your browsing experience and ensure the functionality of our services.
Essential cookies
These cookies are essential to maintain login sessions and run the platform's core functions. They cannot be disabled.
Functionality cookies
Used to remember your preferences and settings, such as language selection and display settings.
Analytics cookies
To understand how users interact with the site — this helps us improve the experience.
Security cookies
Used to detect fraudulent logins and unauthorised access to accounts.
Most cookies can be controlled or deleted by changing your browser settings. However, please note that disabling certain essential cookies may affect the platform's functionality.
Data Security Measures
tk17 uses industry-standard security technology to protect your information. Our security framework operates on the following levels:
SSL encryption
All data transfers are encrypted by SSL (Secure Socket Layer) technology, making interception by third parties impossible.
Secure database
All personal and financial information is stored in encrypted databases — only authorised staff have access.
Two-factor verification
Unauthorised access is prevented through additional verification when logging into your account.
Continuous monitoring
Our systems are monitored 24/7 to detect suspicious activity.
Data Retention Period
tk17 retains your information only for as long as necessary. The retention period depends on the type and purpose of the information:
| Data type | Retention period |
|---|---|
| Account information (name, email) | Until the account is active |
| Transaction records | As required by law |
| Gaming history | A limited period after account closure |
| Technical logs | Up to 90 days |
Your Rights
As a user of the tk17 platform, you have the following rights. To exercise these rights, contact us at [email protected]:
Right to access information
You have the right to know what information we hold about you and to receive a copy of it.
Right to correct information
If any of your information is incorrect or incomplete, you can request that it be corrected.
Right to delete information
In certain circumstances you may request that your personal information be deleted, however complete deletion may not be possible if there are legal obligations.
Right to object to processing
In certain cases you have the right to object to the processing of your information.
Right to data portability
You may request to receive the information you have provided in a structured digital format.
Right to restrict processing
In certain circumstances you may request that the processing of your information be temporarily restricted.
Protection of Minors
Prohibited for those under 21
The tk17 platform is strictly for persons aged 21 or above only. We do not knowingly collect or store any information from minors.
Age verification is mandatory at the time of registration. If we become aware that we hold information about a minor, we will immediately delete that information and close the account.
If you believe a minor is using our platform, please let us know at [email protected].
Policy Changes
tk17 reserves the right to amend or update this privacy policy at any time. For any significant changes:
- The updated policy will be published on this page
- A notification of changes may be sent to the registered email address
- You may be notified of significant changes when logging into the platform
- Continued use of the platform after changes are made will be taken as acceptance of the new policy
For your own benefit, it is advisable to visit this page regularly. If you have any questions about changes to the policy, please contact us.
Privacy Contact
If you have any questions, requests, or concerns about this privacy policy, please contact our support team. We provide assistance in both Bengali and English.